From your tea being dispatched (you will get an automated email when it's dispatched) the typical time taken to receive your tea is outlined in the table below:
These above time frames are stipulated by the shipping companies that we use in each location. On the rare occasion, shipping duration may extend beyond these expected time frames. However, your tracking link will always keep you up to date with where your parcel is in transit.
If you wish to make a complaint about your product not reaching you within indicated time frames, please contact the postal company in charge of shipping your parcel, not us - this will be a much more efficient way of tracking down your parcel and working out why it is delayed. Email us if you have contacted the shipping company and are still having difficulties with your order